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Privacy policy

Privacy Policy

PackTEL respects your privacy and is committed to protecting it. We provide this privacy statement to inform you of our privacy policy and practices including how information is collected online and how that information is used.

PackTEL will not collect any personal information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

  • Your name
  • Your mobile telephone number
  • Your postal address
  • Your email address

The information collected will only be used to send you the information you have requested and to provide information that may be useful to you.

PackTEL may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.

We may collect information about your computer, including where available your IP address, operating system and browser type, for administration and for internal business purposes. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

We may use cookies to assist this statistical analysis by tracking repeat visits and visit lengths. Cookies will not be used if you enable your web browser's 'do not track' feature. All data collected in this way is processed by us and never shared with third-parties.

In addition to the company's own security safeguards, your personal data is protected in the UK by the Data Protection Act 1998, which PackTEL fully complies with. This covers the storage and disclosure of any information you have provided, and the prevention of unauthorised access to such information. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive.

The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and can correct any inaccuracies.

Any changes to this policy will be posted on our web site.

PackTEL treats all the data held with the utmost care and security. Any details you give will remain completely confidential except to the extent that they are required to be disclosed by law, regulation or any governmental or competent regulatory authority.

If you have any complaints or queries about privacy issues or the use of your personal information, please contact us via the customer enquiry form.

Click here to view our employee privacy notice.